![]() Were you worried about the impact that such a strong image could potentially have? ![]() And I was really impressed, as it is clear that you loudly declare your pet-friendly character, a feature that instantly suggests that you are a modern hotel. And speaking about culture, I must say that the first thing I noticed when I visited your website, was this great picture of a dog. However, it all starts with the correct management culture. Indeed, h igh-level Hotel Staff is always the key to success for a property. We want guests to feel like they are staying “with us” not “at us”, which is why our motto is “your home-away-from-home in Prague”. Since day one we’ve wanted our guests to feel comfortable not only in our hotel, but also in our city, and we make sure we go out of our way to make this happen. ![]() This is definitely a huge positive for us, but I don’t think it has any particular effect on our service. We are so lucky to be located in the heart of Prague, right in the middle of all the historic sights, amazing restaurants, and shopping spots, yet tucked away on a quiet side street. However, The Emblem Hotel doesn’t have much to say about this it is perfectly located right in the heart of the city! Do you believe this is something that affects your staff’s great service, which is more than obvious in your hotel reviews ? We always like to begin our hotel stories by speaking about the hotel location. My name is Helena Valtrová, and I am the General Manager and part of the family that owns and operates The Emblem Hotel. First of all, can you tell us a few words about yourself and your role in the Hotel? And of course, all the above are housed in spectacular and excellently designed spaces, that highlight the fact that we are talking about a true boutique hotel, ready to offer authentic “boutique” experiences.įor all the above reasons - and much more - we are pleased to introduce Helena Valtrová, General Manager at the Emblem Hotel, who gave us the honour of answering all of our questions about the property’s impressive story. This outstanding property stands out for its differentiated way of communication, that includes a modern lifestyle experience for its guests, a welcoming pet-friendly mentality and a high focus on offering the ultimate level of service through an exceptional staff. ![]() As a matter of fact, the level of most hotels is so high, that makes it rather difficult for travellers to choose just the right one for them.Īnd here comes the unique case of an amazing boutique hotel, The Emblem Hotel Prague, that dares to be different. Naturally, the same thing happens in the stunning city of Prague, which has lately turned into a top city destination for couples, featuring numerous luxury and boutique hotels right in the city centre. When travellers visit a city destination in Europe, one thing is for sure: they want to stay in one of the best hotels in the city centre so that they can feel the urban vibe at the optimum level. ![]()
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